Thank you for shopping at Prime.

We hope you’re satisfied with your purchase. However, if you’re not, we offer a flexible return and refund policy as outlined below:

Product Returns:

• Items must be unused, in their original condition, and include all original accessories and parts.

• A receipt or proof of purchase is required to complete a return.

How to Initiate a Return:

• You can initiate a return request by contacting us via email at [https://prime-sa.com].

• Once your return request is received, we’ll provide instructions on how to send the item back to us.

Refunds:

• Once we receive and inspect the returned item, you will be notified by email.

• If approved, a refund will be issued to your original method of payment within 7 business days.

• Please note that it may take additional time for the refund to appear in your account, depending on your bank.

Non-returnable Items:

• Certain items are non-returnable (such as health-related products, opened or customized items).

• Please review your order carefully before purchasing to ensure it meets your needs.

Shipping:

• Return shipping costs are the responsibility of the customer unless the return is due to our error.

• Original shipping charges are non-refundable.

Contact Us:

If you have any questions regarding our return or refund policy, feel free to contact us via email at [https://prime-sa.com].